Monday, 23 March 2020

COVID-19 Update: 23 March 2020

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A Letter from Our Owners, Noel and Don

Hello and tena koutou katoa to our students, graduates, team, clients, supporters and the wider community.

We are Noel Turner and Don Kendall, co-founders and co-owners of The National School Aesthetics in Christchurch, New Zealand.

We founded the National School of Aesthetics in 1985. On 3 July 2020, NaSA will turn 35 years old. We are, and will continue our to be, the oldest beauty therapy and nail technology school in New Zealand.

2020 has challenged humanity. We are now facing a pandemic like the planet has not seen in our lifetimes. Our country is holding the COVID-19 virus at bay, but we all need to do our part to combat the spread of the virus in our community. We must remain calm, but we must also take strong measures in order to respond to this virus. That is why, as of Monday, 23 March 2020, the National School of Aesthetics has decided to take the following steps to help combat the COVID-19 outbreak.

I want to emphasise that there are 4 confirmed cases of COVID-19 in Canterbury as of 1:30 PM on Monday, 23 March 2020, and there are no known cases or links to COVID-19 in the NaSA community at this time. The population of the wider Christchurch community stands at over 350,000 people. Yet we have seen how aggressive this virus has been in other parts of the world where drastic measures have not been taken.

As of Monday, all appointments will be cancelled, including client day appointments, tours, application drop-offs, and interviews.

We will continue to accept applications and enquiries by email. We can conduct interviews by video conferencing, and we will continue to enrol students for July remotely. If we work together as a community and continue to suppress transmission within the country, things may return to some semblance of normal before the July intake starts.

For our existing students, we are moving to a distance and then online learning environment. By the end of today, all students will be completing their learning remotely for the rest of the first term, scheduled to end on Thursday, 9 April 2020. The April school holidays will remain the same. These school holidays are 18 days long, so give over 2 weeks of non-contact as-is.

Please check your email in the near future for further instructions about accessing the online environment during the rest of the term. We will continue to add lessons just in case we need to continue teaching this way after the April school holidays end.

All students will be assigned a specific tutor by class to be your liaison during this time. Please use email as your primary contact during this time.

This new process gives us over a month of self-isolation to help so our bit to combat COVID-19 in New Zealand.

This afternoon, the Government has ordered us to self-isolate during this time. It is not a time to go out and socialize or hang out with friends. All of us need to stay isolated at home unless making vital visits to the supermarket, doctor, or pharmacy. All students and team members are encouraged to get a flu shot as soon as they are available too, to reduce their risk of further complications.

We will issue further advice as it becomes available, and we thank you for working with us at this time.

Overall, we need to work together to control, and ultimately defeat, COVID-19 in New Zealand while ensuring the continuation of learning and education in our community.

We understand this is a difficult time for us all, but by working together, we can make it through this pandemic.

As always, if you have any questions, please visit us on or email us on [email protected] for more information.

Stay safe and kia kaha.

Yours Sincerely,

Noel Turner, PhD
Chief Executive Officer and

Don Kendall
Director of Education and

Aesthetics House Limited trading as The National School of Aesthetics

Wednesday, 18 March 2020

COVID-19 Notice and Letter from Our CEO

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COVID-19 Notice

COVID-19 is a contagious disease.

As of 1 PM on Friday, 20 March 2020, we have 2 known casse of COVID-19 in isolation in Canterbury, but we have no wider community transmission of the virus at this stage. We do need to remain vigilant.

Do NOT visit our campus if you have:

  • Chills, shivering, and / or fever (temperature above 38C)
  • Coughing and / or sore throat
  • Difficulty breathing
  • Suspect you have been in contact with Coronavirus

Contact Healthline (for free) on 0800 358 5453 or your doctor.

Letter from Our CEO, Noel Turner

Hello everybody,

I know there is some concern about the COVID-19 (Coronavirus) situation.

I want to assure you that we are taking your safety and your final educational outcome with regards to your course very seriously.

While there are strict rules around absenteeism, the rules can be adapted somewhat in the case of national emergencies.  This was last tested by the Christchurch earthquakes when we had to close our school twice during a semester.  We worked with students and other organisations and managed to work along with hardly a problem.  The pass-rate was very good and no-one was disadvantaged by the situation. I was extremely proud of our team and our students and how they handled everything.

In this case, we are asking you to refrain from coming to the school if you have been exposed to, or have contracted COVID-19 (Coronavirus).  This is likely to be offset against your sick leave entitlement.  This is why we always emphasize that you need to keep as many days in your sick leave entitlement as possible available to you in case they are needed.  That to me, makes perfect sense. 

However,  you must not come to school if you suspect that you have contracted the COVID-19 virus or if you have been in close contact with any other person who has the virus.  If you do come to school when either of the above applies to you, it means that you might be responsible for spreading the disease through the school, forcing a closure and causing problems for everyone here.  You don’t want to be that person.

We are working away to ensure that procedures are in place to cover closures or absences caused by COVID-19.  In short, we will provide you with assignments  with measurable outcomes which you will be able to do at home.  Members of our team will be available for advice by email and phone.  We will guide and assist you where needed.  In the event we must close, the time you are away will not be counted as time-off and we will be providing course work and will assume that you are still studying and working under your own steam at home.

The final proof of the quality of the work you are doing will become dependent on the outcome of your qualifying examinations.   Simply – if you have done the work, you should pass.  If you have not, you may fail.

Other measures to keep everyone safe may be introduced at any time.  It is a difficult time for us balancing the quality of the school environment and your enjoyment of the course against the requirements of our governing bodies and the New Zealand Government.

I am concerned I am hearing reports some students have said they will come into school no matter what, even if they are sick.  Please do not!  You will be risking the health of everyone here. 

While at school, please wash your hands.  Often.  In addition, use the hand sanitisers in addition to (not in place of) hand washing. Take whatever precautions we ask you to take.  We are receiving up-to-date advice from several Government Departments, so we are working with the latest knowledge and instructions laid down by them.

With all of us working together and looking out for each other,  we should be able to continue on by simply taking extra care and precautions. That said, none of us know what the future holds, but we are all work with you, not against you.

And wash your hands.  I can’t emphasise this enough!

Above all, look out for each other.  We usually have students who have moved away from their normal environment to study with us.  Don’t feel isolated. Don’t let anyone feel isolated  Together we are strong so let’s not leave anyone behind.

I hope this clears up some of the worry you have regarding this.  As usual, if you have any worries, please speak to any staff member you feel comfortable talking to for further information.

Above all, wash your hands! 😊

Yours Sincerely,
Noel Turner, PhD
Chief Executive Officer
Aesthetics House Limited trading as The National School of Aesthetics